About
A strategic senior executive, business builder and thought leader with over 25 years of…
Articles by Karl
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Why 2025 will be a transformative year for Australian businesses
Why 2025 will be a transformative year for Australian businesses
2025 is very nearly here and for many Aussie business owners, it will come as a sigh of relief. 2024 has been…
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Activity
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A post of gratitude as I finish up at Amazon Web Services (AWS) and Amazon. Let me attempt to quantify my amazing 10 years here. There were many…
A post of gratitude as I finish up at Amazon Web Services (AWS) and Amazon. Let me attempt to quantify my amazing 10 years here. There were many…
Liked by Karl Durrance
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Nearly 80% of Australians use cards as their predominant payment method, making it one of the world’s leading cashless nations. That's why I am…
Nearly 80% of Australians use cards as their predominant payment method, making it one of the world’s leading cashless nations. That's why I am…
Liked by Karl Durrance
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Decagon is rethinking support from the ground up—with AI agents that help companies quickly resolve customer issues. In under a week, they built an…
Decagon is rethinking support from the ground up—with AI agents that help companies quickly resolve customer issues. In under a week, they built an…
Liked by Karl Durrance
Experience
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Education
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There's arguably never been a more exhilarating time in our industry. We're in a period of change that is accelerating like never before, empowering…
There's arguably never been a more exhilarating time in our industry. We're in a period of change that is accelerating like never before, empowering…
Liked by Karl Durrance
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We are growing! Come and join us at Stripe- the company that last year processed $1.4 trillion in payment volume or 1.3% of global GDP. This role…
We are growing! Come and join us at Stripe- the company that last year processed $1.4 trillion in payment volume or 1.3% of global GDP. This role…
Liked by Karl Durrance
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Friday 16 May marked a significant milestone in Boeing’s commitment to enhancing global connectivity and fostering economic development within…
Friday 16 May marked a significant milestone in Boeing’s commitment to enhancing global connectivity and fostering economic development within…
Liked by Karl Durrance
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Well today marks the end of my first week back at Accenture - building upon the first 1400+ weeks! Great to be back with with old friends and new…
Well today marks the end of my first week back at Accenture - building upon the first 1400+ weeks! Great to be back with with old friends and new…
Liked by Karl Durrance
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For any businesses building a subscription revenue stream Tokenization can help reduce churn and drive up retention Flexibility is key,…
For any businesses building a subscription revenue stream Tokenization can help reduce churn and drive up retention Flexibility is key,…
Liked by Karl Durrance
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Just back from #SaaStr —high energy, fast-paced, and AI focused 📈 The big themes this year were all about AI shaking up B2B SaaS, vertical SaaS…
Just back from #SaaStr —high energy, fast-paced, and AI focused 📈 The big themes this year were all about AI shaking up B2B SaaS, vertical SaaS…
Liked by Karl Durrance
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Yogin Patel, VP of AI Product Engineering at Sprinklr, shares with CX Today how Sprinklr is pulling AI agents into the contact center to enable the…
Yogin Patel, VP of AI Product Engineering at Sprinklr, shares with CX Today how Sprinklr is pulling AI agents into the contact center to enable the…
Liked by Karl Durrance
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At Stripe, we have the privilege of seeing many great startups go from inception to massive scale. Today, we are introducing Stripe Startups, a…
At Stripe, we have the privilege of seeing many great startups go from inception to massive scale. Today, we are introducing Stripe Startups, a…
Liked by Karl Durrance
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I've watched this video at least 10 times and for me the payment screen dynamically turning to face the customer is scratching some kind of itch I…
I've watched this video at least 10 times and for me the payment screen dynamically turning to face the customer is scratching some kind of itch I…
Liked by Karl Durrance
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Just Wrapped Up an Incredible Day at the Travolution.com European Summit! Today I had the privilege of joining two fascinating panels at Travolution.…
Just Wrapped Up an Incredible Day at the Travolution.com European Summit! Today I had the privilege of joining two fascinating panels at Travolution.…
Liked by Karl Durrance
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